Posts tagged Human-Centered Design
California Behavioral Health Infrastructure Gaps

Investment in health infrastructure is a top priority in California, where a recent state proposition has funded initiatives to expand mental health and substance use disorder services. PHS served as a partner to Advocates for Human Potential and California Department of Health Care Services to support a gap analysis for identifying opportunities to bolster the behavioral health continuum of care. This included defining, gathering, modeling, and visualizing more than 40 geographic and population health indicators. Our analytic tools are helping changemakers to achieve ambitious goals of greater health equity.

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Art of Caring at White Memorial Hospital

Healing-centered care is essential to advancing national health equity initiatives, as well as to fostering therapeutic relationships for patients and providers. Clinics and hospitals have sought our support in exploring what constitutes culturally-relevant care in the communities they serve and designing responsive programs. With our partners at Adventist Health White Memorial Hospital, PHS applied human-centered design thinking to the development and pilot of an OB/GYN medical education curriculum to support healing-centered care. Credit for mural in photo: East Los Skyscrapers

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Oregon Human Trafficking Vignettes Project

PHS collaborated with Oregon Department of Justice Trafficking Response and Intervention Program (TRIP) on a community intervention to respond to human trafficking. The TRIP team worked with survivors, advocates, and service providers to compile their stories. PHS in turn designed story cards and a facilitator’s guide to make the stories accessible. The materials are being used to train service providers who engage with survivors of sex trafficking.

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Project Healing: A Social Determinants of Health Platform for Justice-Involved Persons

Valley Care Community Consortium, Tarzana Treatment Centers, and Center for Living and Learning sought to improve care coordination for their clients by using a social determinants of health (SDoH) platform to support referral and communication. While the initiative was community-led, the providers partnered with PHS, who served as a process facilitator. PHS in turn designed and facilitated a six-phase process for choosing and piloting a SDoH platform.

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